When you set up your online account after you become a YMCA member, you are able to update your contact information, change billing information, schedule payments, and register you or your child for the amazing programs we offer—at your own convenience online!

This guide will walk you through the process of setting your account up and hopefully address any questions you may have.

1. Click find account.


To set up your online account, click here.

Since you are already a member but don't have an online account, click the "Find Account" button from the box in the middle.

2. Enter search information.


To make sure you get the correct account set up, enter in your Member ID in the first field. This is not the same number as the barcode on your check-in badge. 

If you are unable to find your account using your last name and do not know your Member ID, then please call your local branch to get your information.

After you enter your information, click "Submit".

3. Verify Your Email Address.

Next, you will need to verify your email address.

If your account does not have an email address on file, you will receive a notification saying to contact your branch to update your profile with it. Click here to find the contact details for your branch.

Once your branch updates your account with your email address, you will be able to continue the process of creating an online account.


If your account does have an email address on file, then you will need to verify it by entering it in and hitting "Submit".


If you do not know the email address that is associated with your account, then contact your local branch to retrieve that information.

After you submit your email address, you will receive this confirmation message on your screen saying that your login information has been sent to the email address associated with your account.


4. Click the link in your email to reset your password.


Check the email address associated with your account for an email with a subject line "Requested Password Reset". The sender's email address will be from ymcahuntsville.org.

In this email, you will be provided a link to start the password reset process. Click that link to create your new password for your online account.

5. Create a new password for your online account.


After you click the link in your email, you will be redirected to this page to set your new password for your account. Your password needs to contain at least 1 uppercase letter and 1 numeric character.


Once you create a valid password and receive this message, click the "Login" button to access your account online.

6. Access Your Account Online.

When you click "Login", you will be redirected back to this page. This time, you will log in with your new credentials in the first box.


You did it! This is the page you will see when you are logged into your YMCA account online.

In the upper right-hand corner, you can click the drop-down menu on "My Account" to view your account, current balance, payment history, and registrations for YMCA programs.

You can also use this platform to search for any upcoming YMCA programs and register for them.


If you still have questions about your online account, please contact your local branch. Click here to find the contact information for your YMCA branch.

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